Greater Security with Multi-Factor Authentication
By adding TrueStamp technology, we've provided an additional layer of security for your online bank accounts, meant to prevent phishing scheme attacks against you. During your first sign on, after the upgrade, you will be asked to set up your TrueStamp. The TrueStamp is an image selected by you, from a unique phrase you provide. Once signed on, you will have the option to change your TrueStamp at any time under the Self Service tab.
During each subsequent log in, after you've entered your User ID, your TrueStamp should appear, along with a prompt for your password. If the image or phrase is correct, you may proceed by entering your password. If it is not, do not enter your password and contact Customer Service at 1-888-8CAPFED (1-888-822-7333).