How can I suggest an improvement to the Capitol Federal True Blue Online® site?
We're always interested in knowing what you think about our site and how we may improve it. Simply send us your comment by sending a Secure Message on True Blue Online®. Or send us an e-mail.
Is there a charge for using Capitol Federal Online Banking?
There are no fees for using the basic features of True Blue Online® – including Bill Payment. Miscellaneous charges and fees can apply, please refer to "Terms and Conditions" for any fees or other charges for True Blue Online®.
How can I contact Capitol Federal?
You may contact Capitol Federal in a number of ways:
For questions about Capitol Federal checking and savings accounts, CDs, IRAs and loans, call Customer Support at 1-888-8CAPFED Monday through Friday from 7 a.m. to 11 p.m., Saturday 9 a.m. to 6 p.m. and Sunday 12 to 5 p.m.
Send a Secure Message using True Blue Online®.
Send us an e-mail.
What are your Customer Service hours?
You can call Capitol Federal Customer Support at 1-888-8CAPFED for questions about Capitol Federal checking and savings accounts, CDs, IRAs and loans, Monday through Friday from 7 a.m. to 11 p.m., Saturday 9 a.m. to 6 p.m. and Sunday 12 - 5 p.m.
On what holidays will the bank be closed?
2010 Capitol Federal bank holidays are:
New Year's Day – Friday, Jan. 1
Martin Luther King, Jr., Birthday - Monday, Jan. 18
Easter - Sunday, April 4 (all in-store locations will be closed)
Memorial Day - Monday, May 31
Independence Day - Monday, July 5
Labor Day - Monday, Sept. 6
Veterans Day - Thursday, Nov. 11
Thanksgiving - Thursday, Nov. 25
Christmas Eve - Friday, Dec. 24, All locations will close at 1 p.m.
Christmas Day - Saturday, Dec. 25
Some in-store CapFed locations will be closed on other dates if the individual stores are closed.
