Merger Information for Capital City Customers


Effective September 1, 2018, Capital City Bank is now a part of Capitol Federal®. 

Final preparations are underway to complete the merger between Capital City Bank and Capitol Federal®. As our IT departments prepare to merge banking systems in mid-April, you will start to receive important information about the transition and your accounts. We appreciate your business, and the opportunity to be your financial partner for years to come.

Here are 4 things you should know:

1. You will soon receive more detailed information in the mail to help you
transition to using the True Blue Online® banking service if you are a current
online banking user. For now, we are pleased to let you know:

• Your USER ID and password will remain the same.
• Your online bill payments will transfer and remain the same.
• You will have access to your historic statements online.

2. If you are a mobile banking user, you will need to download the Capitol Federal
mobile app and begin using it after the merger is complete in mid-April.

3. Until the merger is complete, continue using your current branch,
debit card, checks and online banking login.

4. For the most current merger-related information, visit capfed.com/merger
and CapFed social media, including Facebook and Twitter. Questions?



Call our dedicated merger Customer Service line: 1.877.700.7333.

Other important information:

To ensure a smooth transition, please make sure all your contact information is up-to-date on your current account record. You may visit any former Capital City Bank location to do this. 

Mortgage lenders are available to help you in your neighborhood. If you are interested in purchasing or refinancing a home, visit capfed.com/loanprofessionals for more info.

For further information regarding personal banking or commercial banking, please select from the options below.

Contact Us

Questions?  Contact us online. Click the Email Us button and complete the form.

Email Us

Personal Banking Customer Info Image

Personal Banking Information

Information for Capital City personal banking customers about personal banking, branch hours, online banking and more.

Read More
Commercial Banking Customer Info Image

Commercial Banking Information

Information for Capital City commercial banking customers about commercial banking, including branch hours, online banking and more.

Read More