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Payment History

TBO Payment History Image

This is a list of payments that have been processed.

Select the Payee, Status and Amount of history to show for the payment history you wish to view, select Display.

Sort the list of payments by selecting the column headings.

You may review details of the payment by selecting the Details link.

Select the envelope icon to send an inquiry regarding the payment to Customer Service.

STATUS DEFINITIONS:

  • Cancelled: Indicates a payment that has been cancelled by you.
  • Funding Rejected: Indicates a payment has not been completed; please contact Customer Service at 1-888-8CAPFED (1-888-822-7333) for assistance.
  • Insufficient Funds: Indicates that there were not sufficient available funds in the account to complete the payment.
  • Paid: Indicates that the payment process has finished and the payment was sent.
  • Processing: Indicates that this payment has not yet been sent to the payee. Payment processing will be completed by 3:00 p.m. (CST) that same day. Please check back later to review the status of your payments.
  • Rejected: Indicates a payment has not been completed; please contact Customer Service at 1-888-8CAPFED (1-888-822-7333) for assistance.
  • Returned: Indicates the payment was returned by the payee or the Post Office.