Quicken® User Notes

For quicken® users

As Capitol Federal® transitions to a new online banking system, Quicken® Direct Connect will no longer be supported. In place of the Direct Connect service, Quicken offers two other ways Quicken can interact with your True Blue Online® account.

Option 1: Web Connect.  Web Connect allows you to download your transactions directly from True Blue Online® and then manually import them into Quicken. This service will be available beginning August 27th, following the upgrade to the new TBO.

Option 2: Express Web Connect. This option allows Quicken to communicate directly with True Blue Online, and you will not have to sign into TBO. Transactions are automatically downloaded for you. This service will be available approximately one week after the upgrade to the new TBO.

NOTE: Web Connect and Express Web Connect DO NOT support bill payment and money transfers directly from Quicken. If you use Quicken to add/modify/delete payee and payment information in Quicken your changes and payments will not take effect after converting to the new True Blue Online.

As a Quicken Direct Connect user, there is no action required prior to August 27th for converting to Web Connect.  After August 27th, you may need to change your connection method with Quicken. Follow the directions provided by Quicken to change the connection method - click here.

For further instructions from Quicken, please visit Quicken Help.

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