Telephone Banking Image

Telephone Banking

Available 24/7, 365.

A simple phone call to 1-888-5TRUBLU grants you fast, easy, secure access to your accounts – at any time.

  • Check your accounts and up-to-date rates
  • Transfer funds
  • Pay bills

How it Works:

  • Call 1-888-5TRUBLU or 1-800-432-2926 (toll-free nationwide)
  • Follow the introductory message (you will be prompted with main menu options)
  • To return to the previous menu, dial 9
  • To speak with a customer service representative, dial 0
  • To end the call, press #

Main Menu Options:

  1. Account Information
  2. Rate Information
  3. Transfer of Funds (only allowed between accounts listed on telephone banking)
  4. Order Checks
  5. General Information
  6. Change PIN (Personal Identification Number)
  7. True Blue® Direct Visa® Debit Card Services - Activate Card or Report Stolen/Lost Card
  8. True Blue Bill Payment
  9. True Blue Direct Overdraft Options

Contact Us

Find a Capitol Federal® location. Enter your zip code to find a CapFed® branch nearest you.


Have a question about your account or a service CapFed® provides? Contact us.

Contact Us
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Take your account with you, wherever you go.  View balances, make payments and deposit checks from your mobile phone.

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ATM Image

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Capitol Federal® cardholders receive ATM access, with no transaction fees, at CapFed® ATMs and participating retail ATM locations, like Walgreens. ATMs are available across Kansas and Western Missouri.

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