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Telephone Banking Bill Pay

Touch-tone is all it takes

This free service provides you a convenient method in which to manage you bill payments, accessible anywhere you go, anytime you need it.  Also, with only one call, you can review payments, add and delete payments and more.

To set up or modify a payee you may call Customer Service by calling 1-888-8CAPFED (1-888-822-7333).

If you'd like to consider an even easier way to pay your bills, learn more about True Blue Online® banking and Online Bill Payment. You'll have fewer menus to remember, and you can see all your payment information in one place.

To access Telephone Banking call 1-888-5TRUBLU (1-888-587-8258).

Bill payment activities are accessed by selecting number 8 from the Main Menu below:

  1. Account Information
  2. Rate Information
  3. Transfer of Funds (only accounts listed on Telephone Banking System)
  4. Order Checks
  5. General Information
  6. Change PIN (Personal Identification Number)
  7. True Blue® Direct Visa® Debit Card Services - Activate Card or Report Stolen/Lost Card
  8. True Blue® Bill Payment  
  9. True Blue Direct Overdraft Options

To set up or modify payees requires operator assistance *

  1. Set up a new one-time payment
  2. Set up a new recurring payment
  3. Review processed payments
  4. Review or delete pending payments
  5. Review or delete pending payments for a selected payee

* Operator assisted service is available Monday through Friday 8 a.m. to 5 p.m (Central Time).  Operators are not available Saturdays, Sundays or holidays.

Contact Us

Find a Capitol Federal® location. Enter your zip code to find a CapFed® branch nearest you.

Have a question about your account or a service CapFed® provides? Contact us.

Contact Us
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True Blue Online® Banking

Everything you need to manage your money is accessible from anywhere at anytime with online banking.  It’s secure and easy to use.  Pay bills, check statements, track expenses and send money to others, all from one place.

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CapFed® 100+ ATM Network

Capitol Federal® cardholders receive ATM access, with no transaction fees, at CapFed® ATMs and participating retail ATM locations, like Walgreens. ATMs are available across Kansas and Western Missouri. 

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Bank On Mobile

Take your account with you, wherever you go.  View balances, make payments and deposit checks from your mobile phone.

Start Mobile Banking