Once you’ve decided the time is right to buy a new home, you’ll need to choose a mortgage lender. From local banks, like Capitol Federal®, to large, national financial institutions, you have a variety of options to consider. From knowledge about local markets to customer service, choosing the local mortgage lender has its benefits.
ONE-ON-ONE CUSTOMER SERVICE
If you’re a first time homebuyer, it’s natural to have a lot of questions during the mortgage process. Emails and phone calls are convenient, but sometimes nothing quite compares to being able to sit down with your mortgage loan originator and have a face-to-face conversation. At Capitol Federal, our local mortgage loan originators can give the personal touch.
Receiving a strong pre-approval from CapFed® allows you to house hunt with confidence. You know exactly how much money you will be able to receive from the Bank, because your credit, income and assets are verified. This will help focus your house hunt. Plus, it makes the rest of the paperwork easier at closing.
PART OF THE COMMUNITY
It can be reassuring to know your mortgage lender is based and involved in your community. More than large, out-of-state banks, local lenders have the knowledge you desire about the community. At Capitol Federal, giving back to the communities we serve is very important to us.
LOCAL LOAN SERVICING
It can be frustrating to work with a bank on obtaining a mortgage only to discover a couple months later your mortgage has been sold and a new bank is now servicing your loan. At Capitol Federal, the majority of our loans are kept within the Bank’s portfolio. This means we will service the loan for the entire mortgage lifetime.