Understanding Foreign Currency: A Beginner's Guide

When traveling abroad, having local currency on hand can make your trip smoother and more cost-effective. Understanding how exchange rates work and where to get the best value can help you save money and avoid unnecessary stress. Here’s what you need to know about ordering foreign currency, including how to do so conveniently through Capitol Federal®.

Why should I order foreign currency before traveling abroad?

  • Ordering foreign currency before a trip ensures you have immediate access to local cash upon arrival to your destination. It is often cheaper than exchanging money at airports and tourist spots. It also helps you prepare for times when card payments and USD are not accepted.

How exchange rates work and what impacts them

  • Exchange rates determine how much of one currency can be exchanged for another. Factors like interest rates and inflation impact exchange rates. For example, if the U.S. economy is doing well and interest rates are high, more people want U.S. currency. This leads to the U.S. dollar increasing in value compared to foreign currencies.

Banks vs Airports Currency Exchanges

  • Ordering foreign currency from a bank before a trip often secures better exchange rates and reduces stress upon arrival. 
  • Although convenient, using airport currency exchange services is the most expensive way to obtain foreign currency. Oftentimes, they offer lower exchange rates with higher fees.

Where and how do I order foreign currency from Capitol Federal?

  • Capitol Federal customers can order foreign currency online through True Blue Online (TBO), or by calling the Customer Service Center (1-888-822-7333) to place an order. Non-customers are not eligible to order foreign currency through Capitol Federal®.


Order on Computer/Laptop

1. Login to TBO
2. Select Accounts
3. Select Order Foreign Currency
4. Select Buy Foreign Currency

Order on Mobile App/Phone

1. Login to TBO
2. Select Menu in top right corner
3. Select Order Foreign Currency
4. Select Buy Foreign Currency


  • Foreign Currency orders placed before 3 pm have estimated arrival dates of the next business day (excluding weekends and holidays).

  • Home and Branch deliveries available with a shipping fee of $15.00.

Take advantage of the convenience and security of ordering foreign currency through Capitol Federal®. Have questions before ordering? Contact your local branch or call our Customer Service Center at 1-888-822-7333 for assistance.