Capitol Federal uses various tracking technologies on www.capfed.com (the “website”), including cookies, that collect information when you interact with the website, including information about your browsing and viewing behavior. You cannot change your cookie settings on our website, but you can usually adjust your browser settings to delete or block some or all cookies. Blocking or deleting certain cookies may negatively impact your user experience. We may update this cookie notice from time-to-time by posting an updated copy on the website.
No Tracking of Personal Information
Capitol Federal’s website is not set up to track, collect, or distribute personal information not entered by visitors to the website. Through website access logs Capitol Federal does collect click-stream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes for research and development, user analysis, and business decision making, all of which provides better services to users of the website. These statistics, which contain no personal information and cannot be used to gather personal information, may also be provided to third parties.
Use of Cookies and Pixel Tags
Capitol Federal and its third-party vendors may send cookies through the website to collect non-identifiable information and personal information (if provided by a visitor to the website). A cookie is an alphanumeric identifier that a website can transfer to a visitor’s hard drive through the visitor’s browser. The cookie is then stored on the visitor’s computer as an anonymous tag that identifies the visitor’s computer, but not the visitor.
Capitol Federal may also use pixel tags or similar technologies. These technologies use embedded coding on the website to monitor website usage. If these technologies are in use, when a visitor accesses these pages of the website, a non-identifiable notice of that visit is generated which may be processed by Capitol Federal or its third-party vendors. These technologies usually work in conjunction with cookies. If a visitor sets its browser to turn off cookies, these technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
We use the following types of cookies to collect non-identifiable information from website visitors:
- Essential Cookies: These are essential for the website to work properly.
- Performance Cookies: These monitor website traffic and how visitors interact with the website. This information helps us improve the performance of the website and makes it easier to use.
- Functionality Cookies: These are used to remember your preferences or choices. They help make your browsing experience more personalized and convenient
- Targeting or Advertising Cookies: These are used by third-party vendors and advertisers to track browsing habits to build a profile of your interests and show you relevant advertising online.
- Security Cookies: These cookies help protect your data and keep the website secure. They may detect any unusual activity and prevent fraudulent use of the site.
Capitol Federal or its third-party vendors may use this data to analyze trends and statistics.
Collection of Personal Information
For additional information regarding Capitol Federal’s collection and use of personal customer information provided by visitors to the website, please see our Consumer Privacy Policy.