Credit Sense Powered by SavvyMoney®

Available through True Blue Online® and mobile banking, Credit Sense, powered by SavvyMoney®, provides you access to all things credit score. With this one powerful tool, access your credit score, full credit report, credit monitoring, financial tips and education.

It's never a bad time to review and manage your credit score. Your credit score is a number that will follow you around and play a part in many aspects of your life. Whether you want to buy a house or car, or possibly start your own business, your credit will play an important role.

Available through True Blue Online® and mobile banking, Credit Sense, powered by SavvyMoney®, provides you access to all things credit score. With this one powerful tool, access your credit score, full credit report, credit monitoring, financial tips and education.

You can do this ANYTIME and ANYWHERE and AT NO COST TO YOU.

  • Credit Sense helps you stay on top of your credit by providing your latest credit score and report and understanding key factors that impact the score. It also monitors your credit daily and informs you by email if any significant changes are detected, such as a new account being opened, a change in address, employment, delinquency, or inquiry has been reported.

  • Yes. Credit Sense will monitor and send email alerts when there has been a change to your credit profile.

  • Credit Sense is entirely free to Capitol Federal® customers.

  • Credit Sense is a "soft inquiry" which does not affect a credit score. Lenders use "hard inquiries" to make decisions about creditworthiness when you apply for loans.

  • The credit score will be updated every seven days and displayed in mobile and online banking. You can click "refresh score" as often as every day for an updated credit score.

  • If you think some information is wrong or inaccurate, you can obtain a free credit report from www.annualcreditreport.com and then dispute inaccuracies with each bureau individually. Each bureau has its process for correcting inaccurate information, but every Capitol Federal® Credit Sense user can "File a Dispute" with Transunion by clicking on the "Dispute" link within Credit Sense. Transunion will share this with other bureaus if the inaccuracy is verified.

  • Three major credit-reporting bureaus (Equifax, Experian, and Transunion) and two scoring models (FICO or VantageScore) determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 credit report factors may be considered when calculating a score, and each model may weigh credit factors differently, so no scoring model is identical.

  • Capitol Federal® uses its own lending criteria for making loan decisions.

Online and Mobile Banking Help

Find answers to your questions and information about all online banking and mobile banking have to offer.  Included in the Online Banking Help Center is a full suite of online demos for you to view.

If you need further assistance, we'd love to help. Please contact us by phone, email or secure message within True Blue Online® banking.