Capitol Federal® is committed to maintaining the confidentiality and security of our customers and information about their accounts held with us.
If you believe you have been victimized by identity theft, immediately report the incident by calling the Federal Trade Commission (FTC) Identity Theft Hotline:
Online at www.ftc.gov/idtheft
A Capitol Federal® safe deposit box is an inexpensive way to keep your important documents and valuables secure. By keeping these items in a safe deposit box, you are keeping them safe from fires, floods and other natural disasters.Learn More
Stay updated on current fraudulent activities, and know how to protect yourself if you are targeted. Also, learn about the types of scams that exist and the best way to avoid them. Remember, if you suspect you’ve been the victim of fraud call 1-888-8CAPFED.Learn More
Learn how to prevent identity theft, and if you fall victim, what you can do to resolve the issue and protect your good name. Capitol Federal® advises customers to never disclose an account number or other personal information to someone who calls you. We will never call you to provide or verify an account number or passcode.Learn More
Capitol Federal® has a Disaster Plan in the event of a catastrophe. The plan protects and recovers electronic data and provides availability of cash and customer service as quickly as possible following a wide-range disaster. Are you personally prepared for a crisis?Learn More